Quality and Accreditation
We are accredited under the Law Society's national quality assurance scheme LEXCEL, demonstrating that we meet the highest standards of client care and practice management.
We have also received the prestigious Investors in People award recognising that our practice meets national standards for effective staff development.
Hine Downing meets the quality standards set by the Legal Services Commission, which ensures that people get the information, advice and legal help they need to deal with a wide range of everyday problems
Hine Downing uses TFB's award-winning computer software for the legal profession, Partner for Windows, as used by some of the largest law firms in the UK. This comprehensive suite of software helps us manage our client's matters efficiently and cost-effectively. Good systems not only enable fast, efficient and good-value client service, but help us maintain close quality control over the many and varied procedures needed to meet the Law Society's and the Solicitors Regulation Authority's highest expectations.
In addition, we use ISOKON software to help make our Probate services second to none.
We are a member of Fastmove Cornwall, a scheme designed to cut dramatically the time taken to sell or buy a house. The scheme streamlines the legal process of house selling and aims to cut the time taken for a sale by as much as 60 per cent between Fastmove members. Member solicitor firms use a common protocol - the same forms and procedures - thereby processing the required legal tasks in a mutually efficient way. A great benefit for clients using Fastmove member solicitors.
Community Legal Service plovides free confidential and independent legal advice. We are part of a network of organisations that provides and promotes civil legal services from general information to advice and representation
